Quiet Quarterly is a booking office. Somebody sends a request describing a trip they are considering, a person here reads it, and if the trip is one of the twenty-two in the grid, this office asks the company that actually operates it what the dates would cost. That company bills the traveller under its own terms and pays this office a commission once the traveller is home again. No money passes through here in either direction, and that fact shapes most of what follows: an office that never takes a payment never needs a card number, and so never holds one.
The fields on the form, named one by one
The request form has a fixed set of boxes and none of them are hidden. Here is the whole list.
- Name
- Whatever you want the reply addressed to. A first name on its own is enough to work with.
- Email address
- Where the written figure goes. This is the only field the form will not accept as blank.
- Telephone number
- Optional. Left empty, nothing is lost except the ability to sort out a date clash in ninety seconds instead of two emails.
- The trip, or the obstacle
- Which of the twenty-two trips you are asking about, or which of the six things at /what-stops-you/ is the one in your way.
- Dates or the shape of dates
- Firm dates, a month, or a sentence saying which weeks are impossible. All three are useful.
- Who is going
- How many people, and anything about them that changes the answer: someone who will not fly long, someone who walks slowly, one person paying for a room built for two.
- Anything else you wrote
- The free text box. It goes where the rest of the request goes and nowhere else.
That is the complete inventory. There is no eighth field further down the page and no second form elsewhere on the site.
Four things that are never asked for
Card numbers. There is no checkout on this site, no payment page, no place to type sixteen digits. When a trip is confirmed, the operating company invoices you directly and takes payment on its own systems under its own terms. This office is not in that transaction.
Bank details. No account number, no routing number, no wire instructions, in either direction.
Government identifiers. No Social Security number, no driver's license, no passport number, no date of birth. Entry documents are outside what this office does: Quiet Quarterly does not sell them, file them, check them or advise on them, and it will not ask you to send one.
Health and insurance information. Quiet Quarterly does not sell travel insurance and gives no medical advice. If a trip has a physical demand worth flagging, say so in your own words in the free text box, in whatever detail you are comfortable with, and it will be passed to the operator as a practical requirement rather than as a medical fact.
Who the request is shown to
A request goes to two kinds of reader and stops there.
The first is a person in the Rochester office, who reads everything that arrives before the end of that working day. The second is the operating company or companies whose answer is needed to price the trip, and only those. A question about one of the boat trips is not shown to the company that runs the walking weeks. What is passed on is the part of the request that bears on the price: dates, party size, and the practical requirements. Your telephone number is not passed on unless you ask for the operator to reach you directly, which most people do not.
Beyond that, nothing. Quiet Quarterly does not sell, rent, trade away or otherwise hand your details to anybody, and there is no arrangement under which anyone pays for a list of people who have written in. The office is paid by operators for completed trips, not by anybody for names.
The site is strictly inbound in the other direction too. Sending a request does not add you to a list. There is no newsletter here, no marketing text messages, and no follow-up campaign. If your request is answered and you decide against the trip, the correspondence simply ends.
What your browser is asked to store
- Analytics cookies
- None. No measurement script of any kind loads on any page of this site, from this domain or any other.
- Advertising pixels
- None.
- Session cookie
- None. There is nothing to log into.
- A single stored preference
- The grid at /what-stops-you/ can be read either as one wide table or as six stacked cards. Whichever you last chose is written into your browser's local storage under one key so that the next page you open matches it. It holds one short word. It never leaves your browser, it is not read by this office, and clearing your site data removes it with no consequence beyond the grid reverting to the wide table.
How long things sit here
- An unanswered request
- Held while it is being worked on, which is normally the two to four working days a written figure takes, because two operating companies have to answer before there is anything to send.
- An answered request that went nowhere
- Kept for twelve months, then deleted. Twelve months because people ask again the following year with the same party and the same constraints, and it saves them retyping it.
- A request that became a booking
- Kept for three years from the return date, because a question about what was arranged can surface long after the trip.
- Email correspondence
- Deleted on the same clock as the request it belongs to.
- Anything you asked to be deleted sooner
- Removed within thirty days of the request, except where an operating company holds its own copy of a live booking, which is theirs and not ours to erase.
Asking for a copy, a correction, or deletion
Write to plumbline@quietquarterly.com. Say which of the three you want, and give enough for the file to be found: the email address you originally wrote from is usually plenty. Two working days is the ordinary turnaround. There is no form to complete and no fee.
A correction is worth mentioning separately because it is the one people skip. If a date, a name spelling or a party size in a live booking is wrong, tell plumbline@quietquarterly.com and this office will pass the correction to the operator; a wrong name on a reservation is much cheaper to fix a month out than a week out.
If you would rather speak than write, the number is (585) 240-3176, and the office in Rochester, NY is at 120 Corporate Woods, Suite 230, 14623. The request form itself runs 24/7 and never closes, so a written request can be sent at any hour and will be waiting when the desk is read.
Where the request is stored
The completed form arrives as email at the office and is filed there. It is not written into a public database, not synced to a customer platform bought from a vendor, and not backed up to a third party service. The site itself is a set of plain pages: it collects nothing as you read it, and until you press the button on the form, nothing about your visit exists anywhere.
the New York Department of State is the entity behind this site, and Quiet Quarterly Bookings LLC is responsible for everything described above. Questions that are not really about privacy are still answered at casement@quietquarterly.com. The practical detail on how a request turns into a reservation is set out at how a request is handled, what happens when plans change is at the cancellation terms, and the rest of the awkward questions are collected at the questions people ask.